Dear OnePlus Customer,

Starting 1st June 2018 onwards, Brightstar is no longer authorized to provide support and phone repairs related to OnePlus devices. We apologize for any inconvenience that this may have caused. We appreciate your understanding and continuous support to OnePlus.

For OnePlus 5 and OnePlus 5T that were distributed by Brightstar Malaysia, a warranty claim can be done by visiting IXSUN SDN BHD at Lot1.07, 1st, Plaza Berjaya, No. 12, Jalan Imbi, Wilayah Persekutuan, 55100 Kuala Lumpur

Sincerely from Brightstar Team.
We hope to serve you again.