DTEK, KEYone Customers

If you are experiencing difficulties with your BlackBerry DTEK Smartphone and require support under the terms and conditions of the BlackBerry Limited Warranty, please visit BlackBerry website for further information.

You may also contact Hello directly to arrange the courier collection service.

Hello Service Centre (M) Sdn Bhd

13th Floor, Menara BGI, Plaza Berjaya,
Jalan Imbi, Bukit Bintang,
55100 Kuala Lumpur

Mon-Fri 9:00am – 6:00pm
Tel +603.2141.5993
Email admin@helloservice.com.my

BlackBerry PRIV

Brightstar Malaysia is appointed to service BlackBerry PRIV starting on 30th January 2018 onwards. * CP indicates Collection Point

SELANGOR SERVICE CENTRE

Unit L2-03, Wisma Kemajuan,
2 Jalan 19/1, Seksyen 19,
46300 Petaling Jaya
Selangor

Mon-Fri 9:30am – 6:00pm
Tel +603.7940.2888

PENANG – CP

8-11-03 (MWE Plaza),
Lebuh Farquhar,
10200 Penang

Mon-Fri 9:30am – 6:00pm
Tel +604.262.4268

PERAK – CP

C-3-04, 3rd Floor, No.2,
Persiaran Greentown 3,
Greentown Business Centre,
30450, Ipoh, Perak

Mon-Fri 9:30am – 6:00pm
Tel +605.242.6268

KELANTAN – CP

2863A, Tingkat 1,
PT 159, Seksyen 11,
Jalan Tengku Petra Semerak,
15000 Kota Bharu, Kelantan

Sun-Thur 9:30am – 6:00pm
Tel +609.747.7268

PAHANG – CP

Lot F35, 1st Floor,
Kuantan Parade,
Jalan Haji Abdul Rahman,
25000 Kuantan, Pahang

Mon-Fri 10:00am – 6.00pm
Tel +609.514.3268

JOHOR – CP

12-06, 12th Floor City Plaza,
21, Jalan Tebrau,
80300 Johor

Mon-Fri 9:30am – 6:00pm
Tel +607.333.9268

KOTA KINABALU, SABAH – CP

Unit No. 6-10-20,
10th Floor, Menara MAA, API-API Centre,
88000 Kota Kinabalu, Sabah

Mon-Fri 9:30am – 6:00pm
Tel +6088.237.268

KUCHING, SARAWAK – CP

Suite 5-06, Level 5, Menara MAA,
Lot 86, Section 53,
Jalan Ban Hock, 93100,
Kuching, Sarawak

Mon-Fri 9:30am – 6:00pm
Tel +6082.237.268